Job Opportunities

River City Federal Credit Union has team opportunities flowing.

Join our team!  RCFCU offers competitive compensation and an opportunity to work for a financial cooperative that prides itself in quality financial service.  

Currently, two positions are available.

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POSITION TITLE:                   VP - Share Products & Services

DEPARTMENT/BRANCH:       Share Product & Services/Downtown Office

SUMMARY OF POSITION FUNCTIONS:  Plans, organizes, directs and controls all share product and service development and implementation activities to meet credit union strategic goals and objectives.  Insures compliance with credit union policies and regulations affecting shares, new accounts and interactive channel administration.  

JOB SKILLS AND QUALIFICATIONS REQUIRED:  Education: Bachelor of Business Administration (BBA).  Experience: Five to ten years of consumer financial service experience.  Interpersonal: A significant level of trust and diplomacy is required in addition to normal courtesy and tact.  Ability to motivate and influence others and foster sound working relationships.  Problem Solving:  Ability to make operational decisions by resolving complex problems encountered through analysis and research.  Other: Proficiency in MS Office skills and able to make formal presentations.   Symitar Episys experience preferred.  May be required to lift up to 60 pounds.

HOURS:   Exempt position requiring forty or more hours weekly

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POSITION TITLE:                   Member Service Center Manager

DEPARTMENT/BRANCH:       Share Product & Services/Downtown Office

SUMMARY OF POSITION FUNCTIONS:  Directs Member Service Center activity to meet established strategic financial, operational, service and growth plans.  Manages the operations of the Service Center and insures staff establishes and maintains professional and courteous relationship with members.  Supports, coaches and develops staff to provide fast and accurate service.

JOB SKILLS AND QUALIFICATIONS REQUIRED:  Education: Bachelor of Business Administration (BBA).  Experience: Two to five years in a call center environment.  Interpersonal: A significant level of trust and diplomacy is required in addition to normal courtesy and tact.  Problem Solving:  Work requires analytical ability, judgment and ingenuity. Other: Proficient MS Office skills.  Experience with Avaya IP Office preferred.  Supervisory experience helpful. May be required to lift up to 60 pounds.

HOURS:   Exempt position requires forty or more hours weekly

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Excellent benefits offered at River City FCU!

• Health Insurance
• Life and Disability Insurance
• 401(k) Retirement Plan
• Academic assistance, career training and development
• Paid Leave - Vacation, Sick and Funeral 
• Paid Holidays

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-- Equal Opportunity Employer --

When positions are available, apply in person at:

River City Federal Credit Union
610 Augusta

Monday - Thursday
9:00 to 11:00 a.m. or 1:00 to 3:00 p.m.

FAX resume to 210-978-8891

or email resume to hr@rivercityfcu.org